Process Re-Engineering & Transformation

In order to navigate through an evolving landscape, government agencies have sought new and innovative methods and applications to execute quicker and better while dealing with shifting demands and increasing complexity. Herren Associates helps our clients understand the four dimensions of transformation within a business systems framework - people, processes, technology, and strategy/organization - providing actionable insight into their business environment, identifying strategic options, and driving enterprise-wide improvements through improved efficiency and effectiveness.

Continuous Process Improvement

Our experience suggests for an organization to change the way it does business, agencies need to evaluate their organizational systems and design a model that establishes organizational accountability as its core design principle. Herren Associates' adaptable Continuous Process Improvement (CPI), Lean Six Sigma (LSS) process frame-work provides an assessment of the current organizational state and develops the appropriate strategy for alignment. Herren Associates' approach to Lean Six Sigma and Continuous Process Improvement is centered on providing practical planning, development, and execution of our client's business transformation activities. Throughout the process, operational and strategic impacts are continuously assessed to ensure key performance measures are achieved.

Human Capital Management

Herren Associates partners with clients to define and implement the strategy to match capability of the federal workforce with business requirements. Human Capital Management is central to any successful business transformation, defining the link between people management and business performance. Herren Associates has experience working at every level of the organization to develop measures and a measurement system to identify where action is needed to add the greatest value. Herren Associates' approach to Human Capital Management enables our federal partners to identify where to best invest to resolve people related issues and realize the greatest return on investment. Our approach is flexible and can be applied whether approaching new Human Capital Management initiatives or refining existing people measures.

Business Process Management

Well defined business processes are the key for federal agencies to become more responsive and adaptive. Herren Associates uses Business Process Management as a set of activities directed to optimize and execute business processes aligned to our client's goals and objectives, ensuring underlying programs and organizational designs support the process performance objectives. Our approach to design and manage business processes effectively integrates the four dimensions of transformation within a business systems framework - people, processes, technology, and strategy/organization.

Business Case & Benefits Realization

Frequently, federal agencies find themselves hamstrung with confusing business cases and misunderstood benefits realization framework which are developed without consideration to delivery and implementation. Herren Associates' approach consciously bridges the gap between benefits identification and management of change through delivery. Our approach integrates business case development and benefits management by using consistent tools across the program life-cycle. Our tools and methods ensure smooth transition from business case development through financial benefits realization.

For more information about our services, please contact us at info@jlha.com.